MPL contact has provided outsourced contact centre services to businesses of all sizes and in all industries since 1994
We are one of the UKs leading provider of outsourced contact centre solutions and are specialists in complex customer service provision, available 24 hours a day from our network of UK contact centres located in Nottingham, Belfast and Sutton Coldfield.
Happy Clients
Extremely satisfied clients love what we do for them so stay with us for the long term.
Expert advice
Happy, loyal & committed agents means we retain the best skills & knowledge.
High performance
Consistently high service levels achieved across all clients.
Quality score
95% of our agents achieve their qualityscore bonus.